1. Acceptance and Parties
These Terms of Service (the “Terms”) are a binding agreement between you and laf warja Company LLC, a limited liability company incorporated in the Kingdom of Saudi Arabia under Commercial Registration No. 7054919290 (“Laff”, “we”, “us”). The Laff / لفّ mobile application and laffapp.com are together the “Service”. Creating an account requires your explicit acceptance of these Terms and the Laff Community Rules, which form part of them. If you do not agree, do not create an account or submit Content. You may continue browsing without an account; browsing alone does not grant permission for AI processing or model training.
2. Definitions
“Operator” means an independent food-truck business, or a person acting for one, that maintains a presence on the Service. “Content” means anything submitted to or displayed on the Service, including text, photos, videos, posts, reels, reviews, messages, check-ins, rankings, menus, and location data. “Your Content” means Content you submit. “Community Rules” means the Laff Community Rules published with these Terms.
3. Eligibility and Accounts
You must be able to form a binding contract under the laws of the Kingdom of Saudi Arabia to use the Service. The Service is not directed to children under 13. You must provide accurate account information, keep it current, and keep control of the sign-in method tied to your account. You are responsible for activity under your account. The Service may send you service and account notifications, including push notifications; you can manage these in your device settings and in the app. Operators are additionally bound by a separate operator agreement; if these Terms conflict with it for an Operator’s business use, the operator agreement prevails.
4. Nature of the Service
Laff is a discovery and facilitation platform. The Service helps you find food trucks, see where they are, check in, rank and review them, follow them, communicate, and express interest in orders and catering. Laff does not make, sell, deliver, or handle food.
5. Trucks Are Independent Businesses
Each Operator is an independent business, solely responsible for its trucks, staff, licensing, food preparation, and sales. When you order, pre-order, or purchase from a truck, your contract of sale is exclusively between you and that Operator. Laff is not a party to any sale and does not prepare, handle, inspect, store, or deliver food. To the maximum extent permitted by the laws of the Kingdom of Saudi Arabia, Laff accepts no responsibility or liability for food quality, safety, hygiene, allergens, ingredients, labelling, pricing, availability, fulfilment, refunds, or any illness, injury, loss, or dispute arising from anything an Operator sells or serves. Any claim relating to food or to an Operator’s goods or services must be brought against the Operator concerned.
6. Live Locations and ETAs
Truck locations, live status, opening hours, and estimated times shown on the Service are derived from Operator devices and Operator input. They may be delayed, imprecise, or wrong. They are provided for convenience only; you must not rely on them, and Laff gives no warranty that a truck will be where the map shows it, open when shown open, or ready when an estimate suggests.
7. Orders and Catering Requests
The Service may let you send order or catering interest to an Operator. Any resulting transaction — including price, availability, preparation, pickup, quality, cancellation, and refunds — is solely between you and the Operator. Payment happens at pickup between you and the Operator; the app collects no payment credentials.
8. Your Content and License to Laff
You retain ownership of Your Content. You grant Laff a worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, adapt, translate, publish, publicly display, and distribute Your Content for the purposes of operating, improving, and promoting the Service. For Content that has already been shared with, embedded in, or distributed to other parts of the Service or other users, this license survives deletion of your account to the extent needed to keep those surfaces functioning. You warrant that you have all rights needed to grant this license and that Your Content does not infringe anyone’s rights or violate any law. If you submit suggestions, ideas, or feedback about the Service, Laff may use them without restriction, attribution, or compensation.
8.1. AI Processing and Model Training
Creating an account requires your explicit acceptance of this version of the Terms and acknowledgement of the Privacy Policy. This acceptance includes the AI uses below. We record the version and time of acceptance. If you do not accept, you may continue browsing without creating an account. Earlier acceptance or an existing permission for AI processing does not grant the new training permission.
AI processing. Laff uses AI services to check submitted content for safety and to provide translations you request. Processing can include profile details, messages, text and images. The Privacy Policy identifies the current service providers, the information sent to each, processing outside Saudi Arabia and the currently unavailable video-processing path. These Terms do not commit Laff to one AI supplier; changes in recipients or purposes remain subject to updated disclosure and any further permission required by applicable law.
Model training. By accepting these Terms, you authorize Laff to use public text and images you submit, such as public posts, reviews and public business descriptions, to develop, train and evaluate AI models that provide or improve Laff’s services. This may involve an AI service provider identified for that training purpose in the Privacy Policy, under an arrangement limiting its use to that purpose. This permission excludes private messages, phone numbers and other private contact details, account credentials, precise location records, order/catering details and operator verification documents. It does not authorize a supplier’s unrelated use or the use of personal information about other people without a lawful basis. Laff currently has no enabled training-data transfer or model-training workflow; accepting these Terms does not itself send content for training.
Withdrawal. You can withdraw AI permission in Settings → AI sharing or contact support@laffapp.com. Once recorded, withdrawal stops new processing requests and future selection of your content for training. Requests already in progress may finish. Withdrawal does not promise removal of an already completed model’s learned effects; applicable deletion and other data rights still apply. Restoring permission for AI processing alone does not restore a withdrawn training permission.
9. Community Rules, Moderation, and Zero Tolerance
You must follow the Community Rules. There is no tolerance on Laff for objectionable content or abusive users. Laff may, at its sole discretion and without prior notice, remove or restrict any Content, refuse distribution, and suspend or terminate any account, including where Laff reasonably believes Content or conduct violates these Terms, the Community Rules, applicable law, or the rights or safety of others. Content may be screened by automated systems. You can report Content or users through the in-app reporting flows or at support@laffapp.com.
10. Rewards, Streaks, and Punch Cards
Rewards, streaks, punch cards, stamps, and similar features are promotional offers funded by the participating Operator or by Laff. They have no cash value, are not exchangeable for money, confer no vested rights, and may be modified, suspended, or cancelled at any time. Laff is not responsible for an Operator’s refusal or failure to honour an Operator-funded offer.
11. Intellectual Property and Prohibited Conduct
The Service, its software, design, and databases, and the Laff names, logos, and marks belong to Laff or its licensors. Except for the limited personal right to use the Service, no rights are granted to you. You must not: scrape, crawl, harvest, or bulk-export data from the Service; access the Service by automated means; reverse engineer, decompile, or bypass technical or security controls; copy or exploit the Service or its data commercially; interfere with or overload the Service; or use another person’s account or credentials.
12. Third-Party Services
The Service relies on third-party infrastructure and may link to third-party content. Laff is not responsible for third-party services, content, or acts.
13. Disclaimers
The Service is provided “as is” and “as available.” To the maximum extent permitted by the laws of the Kingdom of Saudi Arabia, Laff disclaims all warranties, express or implied, including fitness for a particular purpose, accuracy, and non-interruption. Laff does not warrant that the Service will be available, error-free, or secure at any given time.
14. Limitation of Liability
To the maximum extent permitted by the laws of the Kingdom of Saudi Arabia: (a) Laff is not liable for any indirect, incidental, consequential, special, or exemplary damages, or for loss of profits, revenue, data, or goodwill; and (b) Laff’s total aggregate liability for all claims arising out of or relating to the Service or these Terms is limited to the greater of the amounts you paid Laff for the Service in the twelve months before the claim (for consumers, this is zero) or SAR 100. Nothing in these Terms excludes liability that cannot be excluded under mandatory Saudi law.
15. Indemnity
You will indemnify and hold Laff harmless from claims, losses, and expenses (including reasonable legal costs) arising from Your Content, your breach of these Terms, or your violation of law or of another person’s rights.
16. Suspension and Termination
You may stop using the Service and delete your account at any time in the app. Laff may suspend or terminate your access at any time, with or without notice, for breach of these Terms or the Community Rules, for legal or security reasons, or upon discontinuing the Service. Sections that by their nature survive (including 5, 8, 13, 14, 15, and 18) survive termination.
17. Changes to the Service and to These Terms
The Service evolves; features may change, be added, or be withdrawn at any time. We may update these Terms; the updated version will be posted with a new “Last updated” date, with additional notice where the law requires. Continued use of the Service after an update constitutes acceptance, except that new or expanded AI-processing or model-training permission requires explicit acceptance and is never inferred from continued use.
18. Governing Law and Venue
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any dispute arising from these Terms or the Service is subject to the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia.
19. General
If a provision of these Terms is held invalid, the remainder stays in effect. Laff may assign these Terms, including in connection with a merger, acquisition, or asset sale; you may not assign them. No waiver is implied from any failure to enforce. These Terms, the Community Rules, and the Privacy Policy are the entire agreement between you and Laff about the Service. These Terms are issued in English and Arabic; in the event of conflict, the Arabic text prevails.
20. Contact
laf warja Company LLC — Commercial Registration No. 7054919290, Kingdom of Saudi Arabia. Questions, notices, and reports: support@laffapp.com.
Laff Community Rules
Version: community-rules-2026-08-18.1 — these rules form part of the Terms of Service above.
Laff is for finding great food trucks and sharing real experiences. These rules apply to everything you post or do on the Service — posts, reels, reviews, messages, check-ins, profiles, and truck pages. They form part of the Laff Terms of Service.
1. Never Allowed
- Illegal content or activity of any kind, or content that promotes it.
- Sexual content of any kind.
- Harassment, bullying, or threats against any person or business.
- Hate — attacks on people based on religion, nationality, ethnicity, gender, or similar attributes.
- Violence — violent content, glorification of violence, or incitement.
- Spam and fake engagement — fake reviews, paid or incentivized ratings, review manipulation, repetitive or deceptive posting.
- Impersonation of any person, truck, or brand, or false claims of affiliation.
- Others’ private information — posting anyone’s personal data, contact details, location, or images without their consent.
2. Zero Tolerance
There is no tolerance on Laff for objectionable content or for abusive users. Objectionable content is removed, and abusive users lose their accounts. Laff decides, at its sole discretion, what crosses the line, and may act without prior notice.
3. Enforcement
Violations are handled on a ladder — content removal, then account suspension, then permanent ban — except that severe violations (including anything in the zero-tolerance category) skip straight to suspension or ban. Laff may also withhold distribution, restrict features, and report unlawful content to the authorities.
4. Reporting
Report any content or user through the in-app report flows, or email support@laffapp.com. We aim to act on reports of objectionable content within 24 hours.